Once the purchase is made, when will I receive my order?
If you are located in Florida, delivery will take 3-4 business days. In other US states, delivery will take 5-7 business days.
Do you handle wholesale sales?
If you are interested in selling wholesale, please write to contacto@catchycollection.us, we will gladly answer your questions.
How do I know my size based on the garment I have chosen?
Our measurement tables are located at the end of the slides for each reference. Or, you can click here to go directly to them:
https:https://catchycollection.us/blogs/noticias/como-elegir-tu-talla-correcta
What is the shipping cost?
Shipping costs will depend on the area you are in; For shipments within Florida $10.00 US and in the rest of the United States $12.00 US.
Where can I track my order?
Once your purchase is made, we will proceed to prepare it and at that moment you will receive a text message or WhatsApp with the tracking number.
What are Catchy's payment methods?
PayPal, PayPal card and payment links.
Where can I contact customer service or personalized advice?
You can click on the Whatsapp icon that appears on the main page, or send an email to contacto@catchycollection.us
In what languages can I communicate with an advisor?
At Catchy we communicate in the language of your preference.
How do I take care of my clothes so they don't get damaged?
White, light-colored or contrasting colored garments. Do not soak them and immediately spread them out to dry naturally.
All garments. Do not put these garments in the washing machine, as this will prevent possible migration of the colour onto the fabric. Use mild, neutral soaps. Wash inside out. If you turn the clothes inside out, you can protect their colours and allow the soap to penetrate more efficiently. If your washing machine does not have a sportswear programme, use short or delicate programmes, cold water (less than 30°C) and avoid spinning.
All garments. Do not put these garments in the washing machine, as this will prevent possible migration of the colour onto the fabric. Use mild, neutral soaps. Wash inside out. If you turn the clothes inside out, you can protect their colours and allow the soap to penetrate more efficiently. If your washing machine does not have a sportswear programme, use short or delicate programmes, cold water (less than 30°C) and avoid spinning.
